How Long Does Delivery Take?
● 3-7 Business Days.
What Countries Do You Ship To?
How Will My Delivery Be Shipped?
● Amazon functions as our Logistics Partner to ship out WIMIUS products. They will choose the carrier that they think works best for our customers.
I Ordered More Than One Item. Will They All Be Delivered At The Same Time?
● We try to make sure all your items reach you at the same time. Sometimes our products are not always sent together since different shipping options can be used, Depending on the product. Once an item has been shipped, You will receive a shipment notification Email.
Can I Change The Delivery Address Of My Package After It Has Been Shipped Out?
● Unfortunately, We cannot change the shipment once the product is En Route.
What Do I Need To Do When I Received A Different Product Than What I Ordered?
● Please contact Customer Support at Support@wimius.com.
30-Day Money-Back Guarantee For Any Reason
Undamaged products may be returned for a full refund for any reason within 30 days of the date the item was delivered to the designated shipping address. Once the returned item arrives back in WIMIUS’s warehouse for inspection, the refund process will begin.
● Returns Must Include All Accessories
● Items Must Include Original Packaging
● For Non-Quality Related Warranty Claims, Buyer Is Responsible For Shipping Costs
● For Non-Quality Related Warranty Claims, WIMIUS Refunds The Cost Of The Product Itself
● Returns May Be Rejected If Items Do Not Meet The Above Requirements
Refund requests for the 30-day money back guarantee expire 30 days after opening a warranty claim. It is not possible to process a request for a refund for non-quality issues for items that have expired this 30-day window. For purchases not made directly through WIMIUS’s online stores, Please contact retailers for refunds. For quality-related issues, Please contact us at email@example.com
We at WiMiUS are committed to providing the highest quality product and the most friendLy customer-service support to our customers and understand that our success can only be achieved from your complete satisfaction.
12 Month RepLacement Warranty
We will, at our discretion, replace or refund any product that proves to be defective.
Lifetime Support Guarantee
We will provide Lifetime support for all the WiMiUS products. Our customer service experts will be happy to answer any question and help with any issues.
Reliable and friendly customer service
We support online chat and we are ready to respond within a 24-hour time frame. Please contact us at firstname.lastname@example.org for more details.